Delete my account
How to close your Ofi account and what happens to your data.
From the app
Open Ofi or Ofi Pro, go to Profile, choose "Delete account" and confirm with your password. The account closes right away and you are signed out on all your devices.
If you can't get into the app
Write to soporte@oficiosv.com from the email you signed up with, with the subject "Delete my account" and your name. We check that it is you and close the account within 30 days at most.
What is deleted
Your name, email, phone, profile photo, tax details and signed-in devices are deleted or anonymized, and your professional profile stops being public. A professional's identity data (DUI, document photos and selfie), photos and messages are deleted when you ask for it by email.
What we keep
What the law requires us to keep, such as the proofs of payment for credits purchased, and jobs and reviews already done, without your name.